What guests loved:

Exceptionally well restored historic hotel. Fantastic staff, facilities and location.

Areas for improvement:

Price

What guests loved:

during low season, we were able to get an early check-in. Which was good since our cruise was over, and the hotel is right in front of the mooring. The grounds are beautiful, the pool is great, and th...

Areas for improvement:

A little too formal in the dining areas. After a day out in Luxor, I had to change my shorts (not gym clothes or swimsuit) into pants just to eat.

What guests loved:

The property is a grand old hotel that added to our epic Egyptian experience.

What guests loved:

This was our third stay at the Winter Palace. Need to say more? Okay! Historic hotel. Superb location. Oasis of comfort and style. Gorgeous building and garden. Love the bar. Perfect choice for sights...

Areas for improvement:

We only stayed for two nights!

What guests loved:

It was beautiful. And the women at the reception and guest services were so friendly and nice! The people that helped for room service and laundry were also wonderful. Thank you for a very special ...

What guests loved:

Truly a grand dame in Luxor! The comfortable rooms and the lush garden were such a delight.

What guests loved:

The staff, so kind, genuine and professional. From the first moment when Mr Mohammed welcomed me so beautifully, I was made to feel absolutely at home. Nothing was too much trouble. The property is st...

What guests loved:

Excellent service, amazing location, and a historical property. We will definitely visit again!

What guests loved:

Location, rooms, ambience, garden, staff … we loved the place

Areas for improvement:

Lunch at pool restaurant was not up to the level of Sofitel.

What guests loved:

Authentic and historical property at excellent location.

Areas for improvement:

Staff let guests smoke at the breakfast, disappointing, not nice to eat breakfast for non-smoking guests and guests with children!